Tag: live chat

Why To Have An Effective Live Chat Widget On Your Website

Why To Have An Effective Live Chat Widget On Your Website

Business, Technology
The near future era of online business will demand you to have an effective live chat widget on your website to help your customers to proceed with purchases and also to support with after sales service. If you are new to such facility, below are some important details for you to follow: Personalization Give a human touch to your customers. This is what the first priority of live chat on your website should be. Greet your visitors with a warm welcome message and don't forget to place your logo on the widget's icon to formulate brand identity. Place the live chat button in a consistent location so that customers know where it is so that in case they need quick help. Place photo of your chat agent too so that your visitors know with whom they are talking. Targeted proactive chat...