Online shopping has become an integral part of our lives these days. We spend hours buying products online or booking services with e-tailers. But online shopping is far from being perfect. For example, your order may not be confirmed, but your payment may already be deducted.
Or, you may receive the wrong order or a damaged product, and you might be expected to pay a hidden cost on delivery. The number of problems you’ll face online is limitless. So, what can you do to tackle them?
In comes Purchase Guard – at Purchase-guard.com – a state-of-the-art dispute resolution service that aims to resolve any issues between online retailers and customers successfully. In this article, we’ll provide an in-depth Purchase Guard review.
What is Purchase Guard?
The Purchase Guard platform is a one-stop problem resolution service that allows buyers to seek redressal for any seller-related dispute. Essentially, it functions as the middle-man between online buyers and sellers and acts as the mediator. With Purchase Guard, you can indulge in a safe and secure buying experience online and seek quick and transparent redressal without ever having to lock horns with the seller.
Using the Purchase Guard platform
Purchase Guard is a free-to-use dispute resolution service designed to resolve online disputes in a fair manner. All you need to do is set up an account, and you’ll be taken to the platform’s dashboard.
The next step after logging in to your dashboard is filing the dispute, i.e., to explain in details what you’ve purchased, from which seller, and what caused the conflict. You may need to upload supporting documentation (like receipts, photographs, etc.) during the dispute submission.
Once you finished filing the dispute, Purchase Guard will offer you a list of solutions that you can explore. You may select the option that matches your requirements and submit your proposal.
Once the team at Purchase Guard receives your proposal, they will contact the concerned seller and start negotiating a resolution for you. The best part about using this service is that you never have to be in direct contact with the seller at any time.
You won’t have to spend hours making calls or negotiating with the seller for a solution. Purchase Guard’s team will do it for you. If you are unhappy with any of the propositions made by the seller, you can let your Purchase Guard representative know. In this case, they will continue negotiating with the seller until they reach a mutually satisfactory decision (i.e., agreed by both the buyer and seller).
Once the proposal is acceptable to both parties, Purchase Guard will start with the next step – taking care of all behind-the-scenes tasks to ensure that the solution is implemented. Within a few days, your dispute will be fully resolved and closed.
The best part about using Purchase Guard’s dispute resolution service is that your credit score never gets affected. By functioning as the middle-man between buyers and sellers, the team at Purchase Guard will ensure you never have to approach a bank, credit card issuer, or consumer forum of any kind for help.
How buyers and sellers will benefit from a third-party platform like Purchase Guard
Purchase Guard’s services are designed to provide both shopper satisfaction and seller safety against frauds.
When you approach a bank for support, you will need to enter a drawn-out dispute resolution process. If, as the buyer, you initiate a chargeback, there’s a high chance that the seller will challenge your chargeback and most likely win the case. In this instance, not only will you lose your money, but your credit rating gets affected as well.
For sellers, a bank gives no guaranteed protection from fraud. The seller may unnecessarily have to refund the money or replace the product, and also lose the goodwill of the bank. This will probably affect the seller’s reputation with other customers too.
Instead, by choosing a dispute resolution service such as Purchase Guard, both sellers and buyers can ensure that the issue is solved quickly, quietly, and in the most beneficial way possible.
If you liked this purchase guard review, go check out the platform yourself. Trust us; you’ll thank us for this tip.
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