Tag: customer relationship management

While the art of customer relationship management has been around as long as business transactions have existed, the use of software today makes this important aspect of company success easier to manage. As you look around for the type of CRM software for small business that would be a good fit, make sure to look closely at the features each software package provides. Here are four essentials that you want included. Easy Integration With Other Software You already have software that you use for various functions. There’s the word processing software that you use to create letters and other types of mailings. You may have something that aids in creating brochures that may be printed or distributed as electronic files. There’s also the accounting software that contains invoice histories an...