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How Industry 4.0 Changed the Internet for the Better

How Industry 4.0 Changed the Internet for the Better

Technology
Breakthroughs in computer technology have led to what leading industry figures are calling a new industrial revolution — industry 4.0. It's made possible by advanced technology that uses digital systems and high-powered data collection strategies to automate processes, make more accurate forecasts and boost the efficiency of workflows. Industry 4.0 has also changed the internet by creating a new network of connected devices that are constantly communicating and collecting data. Here are six ways industry 4.0 has changed how businesses use the internet. 1. Big Data Internet of things (IoT) sensors are a key component of most industry 4.0 strategies. These devices, when deployed in large numbers, can collect huge amounts of information relevant to industrial processes — like equi...
How to Better Serve Customers Who Would Rather Talk to a Chatbot Than You

How to Better Serve Customers Who Would Rather Talk to a Chatbot Than You

Technology
Research shows that only 29 percent of Millennials prefer to talk on the phone when it comes to customer service. That means the remaining 69 percent would rather speak to an automated chatbots to get their problems resolved instead of talking to a live agent. If you want to keep your customers happy, one way to do it is to add call center technology that makes self-service fast and easy. Much like self-checkout at the grocery store, you'd be essentially providing your customers with a way to get things done on their own. Let's take a look at that scenario and a few more ways to keep your customers coming back. 1. Adding Call Center Technology Call center software that supports automated and live communications across multiple channels — mobile, social media, e-mail, chat, SMS and v...
What is inventory management software? A full overview

What is inventory management software? A full overview

Technology
Inventory management is an essential part of everything. If you are in a retail business, wholesale business, food delivery, household services, or any other such business, inventory, and warehouse management is essential. The inventory management software brings every aspect of inventory under one umbrella. What exactly is Inventory management software? Today, most business in order to succeed whether it’s retail or wholesale, take advantage of technology to plan for the upcoming spurts in demand based on the current market conditions. Inventory management software is nothing but a solution that helps plan ahead, specifically in terms of sales strategies and monitoring capabilities, using the power of inventory automation technology. What are the benefits of using inventory ...
Tips on web conference calls for businesses houses

Tips on web conference calls for businesses houses

Technology
Web conference calls provide greater communications opportunities for small businesses that can’t afford the travel expenses associated with business trips. Online video conferencing creates a face-to-face meeting, without the cost of business travel. When preparing for video conference calling, make sure the equipment and software are set up properly, and that participants are ready on time. Equipment for Webcam Conference Call Solutions Webcam conference calls do not require extensive amounts of specialized equipment. It is possible to conduct a video teleconference with nothing but a webcam-enabled netbook, but computer components designed for web video conferencing do improve the quality of the call. Equipment that increases call quality includes: Noise-Canceling Microphon...
How Fleet Tracking Improves Management of Your Fleet

How Fleet Tracking Improves Management of Your Fleet

Technology
With the right fleet tracking strategy, it is possible to manage your company perfectly. This increases efficiency, transparency, accountability, and most importantly, the profitability of your business. The process of tracking requires the right system to enjoy these benefits. Therefore, the first step is to choose the software that you will use and have it installed. But let us get to the bottom of this by looking at important insights that you must know. Installing a Fleet Tracking System Fleet companies use GPS trackers as their main tracking system. The good thing is that they keep getting better and more sophisticated by the day. As such, you can either buy the latest and most reliable GPS tracking solution for new fleet companies or upgrade your existing one if you are already...