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5 Reasons Why Live Chats Are Indispensable

5 Reasons Why Live Chats Are Indispensable

Technology
As a society, we are busier than ever before. Between work, running the kids to soccer practice and caring for elderly parents, most people are stretched thin to the point of translucency. Consumers appreciate any little feature that saves time and effort. Live chat adds to the customer experience (CX) on your website and gives you a way to instantly connect with leads. The latest Live Chat Benchmark Report sampled over 40 million chat conversations from around the globe and various industries. The number of people using live chat has increased as much as 150% in some sectors. Experts predict the number of companies utilizing the feature will grow by more than 80% in the next few years. If you’re still on the fence about whether live chat is right foryour brand, here are five ...
5 Approaches How Technology Helped Businesses to Grow

5 Approaches How Technology Helped Businesses to Grow

Technology
Whether you focus on the domestic or international market, competition is extremely severe everywhere, and being a business owner means that you are always in quest of new opportunities for productivity increase, revenue growth, cost reduction, and competitiveness improvement. That is why it is essential to keep up with modern technologies to not miss out on tools that can significantly optimize business processes and boost business development. Let’s find out the role of technology in business together and why is technology important in business. Here are five ways of how technology helps business growth. Optimization of business processes “Nowadays, it is important to optimize business processes, eliminating manual tasks, and automating workflows. Fortunate...