Why happy employees may not be motivated
But what if it's wrong? After all, happiness is a mood state and that is not the same thing as motivation or commitment. There are plenty of immensely happy people who are quite average or even below average as performers on the job.
There certainly is a relationship between job satisfaction and productivity but while everyone wants to work in an environment that makes them happy, the reality is that satisfied employees are not necessarily more productive. Productive employees tend to be happy however.
They are productive when their leaders emphasize quality and customer service and they are well trained, empowered, and involved in making decisions. This allows them to be more engaged and to communicate and collaborate with each other.
Consider the resources currently being wa...